Jennifer is talking to a customer who is returning a faulty device. She smiles and says, "Sir, we will be replacing your product with a new one." Her communication blank. Wade is talking to his manager, who is worried about a report that shows a drop in the company's market store. Wade says in a cheerful tone, "I double-checked the report, and the figures were misprinted. We have actually done very well." His communication blank First blank- A:Creates a balanced conversation B:Makes the interaction positive C:Shows willingness to compromise

Second blank- A:Expresses openness to diverse perspectives B:Clears up a misunderstanding C:Shows understanding for another's struggles​

We must understand the connections between the climate crisis and the afflictions of poverty, hunger, hiv-aids, and other pandemics. as these problems are linked, so too must be their solutions. we must begin by making the common rescue of the global environment the central organizing principle of the world community. which statement best describes gore's use of evidence to support his argument? a. gore makes connections between events to support his argument that solutions to the climate crisis will also solve other problems. b. gore provides dramatic details to support his argument that solutions to problems of this magnitude are often rare. c. gore compares crises in the world to support his argument that the problem of climate change must take a backseat to other problems. d. gore describes positive outcomes to support his argument that people should remain optimistic about finding solutions to climate change.

Read the excerpt from act 1 of a doll's house. helmer: nora! [goes up to her and takes her playfully by the ear.] the same little featherhead! suppose, now, that i borrowed fifty pounds today, and you spent it all in the christmas week, and then on new year's eve a slate fell on my head and killed me, and— nora: [putting her hands over his mouth]. oh! don't say such horrid things. helmer: still, suppose that happened, —what then? nora: if that were to happen, i don't suppose i should care whether i owed money or not. helmer: yes, but what about the people who had lent it? nora: they? who would bother about them? i should not know who they were. helmer: that is like a woman! but seriously, nora, you know what i think about that. no debt, no borrowing. there can be no freedom or beauty about a home life that depends on borrowing and debt. we two have kept bravely on the straight road so far, and we will go on the same way for the short time longer that there need be any struggle. nora: [moving towards the stove]. as you , torvald. how does the interaction between helmer and nora advance the plot? nora realizes that helmer will completely disapprove of her having borrowed money, so she has to continue to keep it a secret from him. nora realizes that she and helmer have the same ideas about financial issues, and the conversation brings them closer together later in the play. helmer realizes that nora is more responsible with money than he originally thought, and he trusts her more with finances later in the play. nora realizes that helmer knows a lot more about borrowing and lending, and she will seek his input later when she needs it.

Read the excerpts from “take the tortillas out of your poetry” and “speaking arabic.” my friend had concluded that if he took his language and culture out of his poetry, he stood a better chance of receiving a fellowship. he took out his native language, the poetic patois of our reality, the rich mixture of spanish, english, pachuco and street talk which we know so well. in other words, he took the tortillas out of his poetry, which is to say he took the soul out of his poetry. at a neighborhood fair in texas, somewhere between the german oom-pah sausage stand and the mexican gorditas booth, i overheard a young man say to his friend, “i wish i had a heritage. sometimes i feel—so lonely for one.” and the tall american trees were dangling their thick branches right down over his head. which best states how the structures of both excerpts support ideas about cultural diversity? each incorporates non-english words. each incorporates academic words. each incorporates offensive words. each incorporates nonsense words.