What should the writer of this letter do before sending her letter?

correct errors in conventions
find a specific person to address in the letter
use a less formal tone and vocabulary
use a more formal tone and vocabulary

summary - a brief statement or account of the main points of something.

main idea - the main idea is defined as the main point of a speech or piece of writing.

paragraph - a distinct section of a piece of writing, usually dealing with a single theme and indicated by a new line, indentation, or numbering.

a) a master's degree

hope it