Read this excerpt from "it's my constitutional right! "

as the bus moved east along dexter avenue, the seats filled up block by block with white passengers getting off work from the downtown stores and offices. the ten front seats went quickly, and soon riders were standing in the aisle, keeping their balance by clutching poles as the bus stopped and started. just before they reached court square, claudette realized that a white woman was standing in the aisle between the four seats in her row. clearly the woman expected claudette and her three schoolmates to vacate the entire row so she could sit down in one of the seats.

• • •

claudette: the motorman looked up in his mirror and said, "i need those seats." i might have considered getting up if the woman had been elderly, but she wasn't. she looked about forty. the other three girls in my row got up and moved back, but i didn't, i just couldn't.

how does the reader benefit from the author's use of both third-person and first-person points of view?

a. the reader is able to see how the incident appeared to an outsider and understand how claudette's friends felt.

b. the reader is able to learn what claudette is thinking and understand the white woman's point of view.

c. the reader is able to understand how the white passengers felt and to get the perspective of the motorman.

d. the reader is able to see how the incident appeared to an observer and understand claudette's feelings.