What term is used to refer to the emotional connection a word creates within a reader?
a. connotation
b. literacy
c. symbolism
d. denotation

Which of the following statements is most accurate? a. effective communication skills are not as important as technical skills. b. good communication skills can you in the classroom, on the job, and in your personal life. c. communicating effectively is not related to job success. d. learning to communicate effectively cannot be taught because communication skills are inborn.