When writing a business e-mail, you should

include emoticons so your message is understood clearly
maintain a business-like tone
use all caps to emphasize your message
use casual language to establish familiarity

The second alternative is correct.

When you write a business or business email, you need to use the language that the moment requires, that is, you need to be formal and keep a business tone. This is how commercial communication is practiced all over the world. It is not appropriate to use emoctions or informal conversation, as this may be interpreted as lacking in professionalism.

its the 2nd one

Explanation:

maintain a business like tone

- "there are several movements that doris lessing was associated with. first of all, communism. she pursued her communist beliefs and included them in her writing, and was also a member of several communist book clubs. she is also strongly associated with feminism, her fight for equality and women's rights.

doris lessing is the kind of writer who has followers, not just readers. they have been engaged to her chiefly because of her involvement in major problems, such as politics and woman-ism."

in this passage from chapter 6 of "animal farm", by george orwell, what the author is ridiculing in this passage is the frivolity of some rules.

clover, the mare, believes she remembers that the fourth commandment forbade sleeping in beds because it was something that humans did. snowball, napoleon, and the pigs are brain-workers who look after the welfare of the farm. they are the obvious leaders because they are smart, and so they are entitled to eat the best food and sleep in beds. it is squealer, who says these lines making the difference between sleeping with sheets, what humans do, and sleeping in beds, what pigs do. the unwillingness to question authority makes the oppressed to obey without thinking.