Ifailed the customer service aspects of the position.
which phrase can replace the underlined word in the sentence to give it a more positive connotation without changing the overall meaning?
a. was horrible at
b. excelled at
c. was challenged by
d. struggled with

1. read the following excerpt from franklin d. roosevelt's "fireside chat 19":

on the other side of the picture, we must learn also to know that guerilla warfare against the germans in, let us say serbia or norway, us; that a successful russian offensive against the germans us; and that british successes on land or sea in any part of the world strengthen our hands.

remember always that germany and italy, regardless of any formal declaration of war, consider themselves at war with the united states at this moment just as much as they consider themselves at war with britain or russia. and germany puts all the other republics of the americas into the same category of enemies. the people of our sister republics of this hemisphere can be honored by that fact.  

the true goal we seek is far above and beyond the ugly field of battle. when we resort to force, as now we must, we are determined that this force shall be directed toward ultimate good as well as against immediate evil. we americans are not destroyers — we are builders.

analyze the effectiveness of this excerpt. how does it function within the speech as a whole? how does the structure of the excerpt to convey the speech's purpose and key points? support your argument with evidence from the speech. (10 points)

hi there!

one thousand and one nights, also called the arabian nights is a collection of middle eastern tales compiled in arabic during the islamic golden age, dated from the 8th to the 14th century. this collection was compiled of largely middle eastern and indian stories with an uncertain date and autorship whose tales such as aladdin, ali baba and sinbad the sailor -these ones were the most popular ones, the ones that have almost become part of western folklore.

as in much medieval european literature, the stories contained in this collection are set within a frame story. its scene is central asia, as known as "the islands or peninsulae of india and china", where king shahryar kills his wife after discovering her infidelities and as well as any other who betrayed him.   then, loathing all womankind, he marries and kills his new wife each day until no more candidates could have been found. his vizier had two daughters, scheherezade and dunyazad. the elder one -scheherezade- having devised a scheme to save herself and the others insisted that her father needed to give her in marriage to the king. each evening, she used to tell a story leaving it incomplete and promising to finish it the following night. the stories kept the king very interested, so eager to hear evey ending of each story, that he puts off her execution from day to day and finally he decided to give up with his plan. these stories are contained within the collection of 1001 nights, the bulk of the text is in prose, although verse is usually used for songs and riddles to express better the heightened emotion of them.