Alan works as a customer service executive for an electronics showroom. He has come across an angry customer who is complaining about a faulty product that he purchased from the showroom a week ago. If Alan has good customer service skills, which of these steps should he take? I NEED THIS

3one of the biggest impacts a building has on earth is the energy it uses. currently, most of the world’s energy comes from burning fossil fuels. these fuels are dirty and when they are burned they pollute the air and water. one way to burn fewer fossil fuels is to reduce the amount of electricity a building has to use. passive solar heating, which uses heat from the sun, reduces the amount of fossil fuel used to heat buildings. passive solar heating requires a south-facing wall made of glass. when sunlight shines through the wall, it is collected and used to warm the building. another way green buildings reduce their electricity use is to install other energy sources. for example, some green buildings use panels that turn energy from the sun into useable electricity. which is the best summary of paragraph 3? a) fossil fuels are dirty and pollute the air and water. most of the world's energy comes from these fuels. b) the biggest problem of buildings is that they use fuel that is dirty for heating. they need to do something to be more energy efficient. c) panels that turn energy from the sun into electricity and passive solar heating can stop the burning of fossil fuels which pollute air and water. d) since fossil fuels are dirty and pollute the air and water, other technologies that pollute less and produce energy have been developed like solar energy and green buildings.

How are w.h auden’s “musée des beaux arts” and william carlos williams’s “landscape with the fall of icarus” similar?

Choose a theme addressed by the writers you have studied in this unit, such as coming of age, the conflict between greed and morality, the horrors of war, the injustice of racism, the excesses of materialism, or the divide between rich and poor. explain the relevance of this theme in today’s world and how it affects you. provide examples to support your position.