Please Help with This Question Pleaseee?

1. and kind of 2.   The mom writes a note for Esperanza and packs her a sandwich, one made of rice since the family cannot afford lunch meats. At school, Sister Superior does not accept Esperanza’s mother’s note, saying that Esperanza lives too close to school and must go home to eat. The Sister points to some rundown tenements up the street, accusing Esperanza of living there. Esperanza is embarrassed and nods her head, even though the buildings the nun points to are much more rundown than her own house.

I read this about a year ago, so I don't rember everything. but hope this helpes.

the answer is d: message a character's thoughts

where is the article