What can knowing the text structure help you to do as you read? a.
help you comprehend the text better
c.
both of these
b.
can help you understand the main idea the author is pointing out
d.
neither of these

anne's craft goods

123 e mason drive, johnson, ms

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to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

can you show my a paragraph so i can read, then answer it? it would be thx!

explanation: