Last week you received an email from your local council: Dear Residents,

To improve the telephone network, we will be installing a new telecoms tower on Monday next week. It will take approximately 8 hours to install. For this reason, all telephone services (both mobile and land lines) and all internet services will be disrupted from 8 a. m. to 5 p. m. on Monday. We apologise for the inconvenience and hope it will bring a better service.
The Local Council
However, the installation took two days (Monday and Tuesday) and since then, the service has been significantly worse!

Write an email to the council explaining your feelings about the situation and suggesting possible alternatives. Write 150 words.

Greetings,

I am writing to the council regarding the situation that we currently have with the telephone network. I am grateful for the concern of the council by installing a new telecoms tower in order to improve the telephone network,

Despite the installation of the new telecoms tower, the telephone network has not improved but rather worsened. I am not happy about this as it has affected my personal life and business as I cannot make important calls.

I will be glad if this can be quickly addressed in order for the residents to be able to make calls easily and efficiently. I believe that some of the ways that this can be addressed in order to ensure that there is improvement in the telephone network, is to make sure that the right officials come for the installation.

Furthermore, when the new telecoms tower is installed, it should be tested to make sure that there is improvement in the telephone network. I believe that with this in place, there will be improvement.

Thank you.

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