A coffee shop wants to see how their customers feel about the business' service. To find out, they would most likely use?
1. evaluative research
2. market segmentation studies
3. programmatic research
4. selective research

What is the main difference between hearing and listening? a) hearing is easy; listening is hard. b) hearing involves the outer ear; listening involves the inner ear. c) hearing is the physical activity; listening involves processing the information. d) none of the above