Zosanga of H/No. 48, Chhinga Veng, Aizawl, bought a new Samsung television from Elite Electricals, Bara Bazar, Aizawl. Having used it for about a month, he finds that the picture lacks depth and clarity and sometimes turns to black and white. There also seems to be a problem with the sound system. Write a letter to the Sales Manager of the firm complaining about the same and requesting for the piece to be replaced as the warranty period has not expired.​