After reviewing the Free Hugs resources provided, first ask yourself what you liked about the verbal and non-verbal messages you saw and heard. Then consider how your interpretation of the video changed after reading about it. For this discussion, describe two situations in your own life (one verbal and one non-verbal) where you feel that you have communicated poorly. Refer to specific information given in the text, videos, and web pages to discuss how you could have enhanced your communication in the situations you described.