Which of the following statements is false? a. to be an effective listener, you must avoid distractions. b. to be an effective listener, you must only communicate with people who share your listening style. c. to be an effective listener you must look for nonverbal messages. d. to be an effective listener you must be ‘other-oriented’.

The correct answer is that the statement that is FALSE is B: To be an effective listener, you must only communicate with people who share your listening style. If you are an effective listener you have to be able to do a good job when communicating with any kind of people. By communicating only with the people that has your same style, you are not actually proving your skills.

to create suspense.

1. negative, complain without fixing anything.

2. she disagrees with them.