How does making an inference the reader understand a story

since it is asking for her reaction to elnora's trouble at school you can rule out any answers with a positive response (b). then you can rule out (d), this is because it does not show the mother's reaction but the daughter's response. that leaves you with two options (a) and (c), by looking at the options you can rule out (c) because it isn't referring back to elnora's issues at school.

i think that the quotes in paragraph 11 contribute to the development of ideas because it provides a good reasoning of the central idea of the text.