Which sentence from a business letter most clearly uses biased language? a. one day i hope to get promoted and become your boss. b. some of my interests include hiking, rugby, and singing. c. during my last job, they practically had to kick me out! d. i spoke to your african american receptionist before.

ANSWER: D. I spoke to your African American receptionist before.

A biased language is the use of terms or phrases which would demean or offend other people because of their sex, race, age, or other traits. In option D, the writer clearly emphasized the "African American" race of the receptionist to undermine the receptionist because he is only an "African American".

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