How should a well-written business report begin? with an attention-grabbing introduction with a summary with a claim with detailed findings

With an attention-grabbing introduction
Then,
with a summary with a claim with detailed findings
 Originally, textual features are classified as the directional text features, supplementary text features, and visual aids. The directional text features are used to help the readers locate specifics on the text, may it be page numbers or chapter headings. Supplementary text features refers to indexes, footnotes and bibliographies that may seem important for the readers. Visual aids are those that help the readers visually understand the text on the book. In business documents, these textual features refers to clues or signposts to hasten or help the reader in navigating through the documents.