What next steps are recommended if your first letter of complaint does not get the desired result? a. contact the manufacturer, trade association, or a local consumer group. b. find out the home phone number of the company’s ceo and call with your complaint. c. alert your friends online and start a boycott campaign against the company. d. contact someone with more authority in the company describing your complaint.

"where are you taking me? " the car hesitated, or rather gave a faint whirring click, as if information, somewhere, was dropping card by punch- slotted card under electric eyes. "to the psychiatric center for research on regressive tendencies." he got in. the door shut with a soft thud. the police car rolled through the night avenues, flashing its dim lights ahead. which statement best describes the intended aesthetic impact of this excerpt? o a. by showing leonard obeying the police car, the author reinforces the theme of surrendering one s individuality. o b. by relating the way the car responds, the author underscores the theme of the dangers of a mechanized of society o c. by having leonard, a seemingly normal person, taken to a psychiatric center, the author injects irony, leaving the reader surprised o d. by showing leonard communicating with another person, the author satisfies his need for human contact, leaving the reader hopeful

Choose the types of characters an author may choose to create

Give an example of one of the choices from the question above. explain what makes your example fit into this classification. use complete sentences, proper grammar, spelling and capitalization.