Geography, 01.05.2021 05:40 mathscience9301
Camilla is a hotel attendant whose primary job duty is to check guests in and provide them with a pleasant introduction to the hotel. Yesterday, Camilla checked in an extremely rude guest who was shouting obscenities at her and calling her names. However, Camilla managed to keep a smile on her face and remain professional. What personal characteristic BEST describes what Camilla displayed?
A. personal values
B. etiquette
C. assertiveness
D. time management
Answers: 2
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