Before you drive aggressively through a traffic jam, you should remember that: a. everyone else is in the same situation b. everyone else may try to imitate you c. everyone else will sympathize with you d. everyone's entitled to drive aggressively occasionally

15. there has been growing public concern regarding the ethical conduct of healthcare professionals. think of a time where you, someone you know, read about or seen on television was in a healthcare facility in a difficult situation and there was poor ethical conduct amongst the healthcare professional(s) where the patient had to pursue litigation. as a healthcare manager, what actions would you take to prevent or resolve ethical dilemmas encountered by healthcare professionals?