Which of the following is an important step in process of conflict resolution

An important step in the process of resolving a conflict is that the problem should be known first. This should be properly defined in order for the proper solution to be proposed.  It is important that we determine what exactly is the problem in order to determine the best way to solve the problem.

i think itś the 2nd one because its not anything major like having sex. its putting limits to your self if that makes sense.

hope that and feel free to ask me more questions : )

brainliest? ?