Need
1) when a team forms, it should come up with a plan of it they will handle conflict on the team.

a) true
b) false

2) teams do not generally have direct patient contact.

a) core
b) contingency
c) ancillary
d) support

3) if there is miscommunication in an interdisciplinary team, it is most likely due to

a) poorly defined roles
b) clear goals
c) collaboration
d) a difference in backgrounds

4) this team includes the patient, doctor, nurses, and professionals directly involved in patient care.

a) core teams
b) coordinating teams
c) ancillary teams
d) support teams

5) where john works, the doctor is in charge of all decisions. the doctor communicates his wishes to the office manager who tells the nurses. the nurses are responsible to make sure that the rest of the staff understands what is to be done. this is an example of

a) a hierarchical structure
b) a team structure
c) an interdisciplinary team structure
d) all of the above

6) where julie works, every morning, she gathers with other professionals and discusses goals and collaborates on patient care. what type of structure does julie’s organization most likely follow?

a) a hierarchical structure because there are different members represented
b) a team structure because they share goals and collaborate
c) a hierarchical structure because their focus in on common goals
d) a team structure because one individual is in charge of goal setting

7) what change has made the team approach better than the hierarchical structure?

a) increased patient expectations
b) high cost of care
c) expensive technology
d) all of the above

8) what creates diversity in a team?

a) religious beliefs
b) cultural beliefs
c) physical differences
d) all of the above

9) which statement best describes diversity in teams?

a) diversity can create conflict so if at all possible teams should minimize team diversity.
b) diversity brings different perspectives and opinions so team members should always embrace diversity and respect differences.
c) diversity can add value to teams but each individual only needs to embrace his or her own culture.
d) diversity is the one aspect of a team that is not important.

10) the best way to keep a team focused is to

a) have regular meetings to ensure goals are re-evaluated and communication is optimal
b) have regular surveys to see if team morale is good
c) form teams where all team member are alike
d) bring in management teams to evaluate the work of others

11) the advantages of a health care team include

a) a lower rate of pay
b) an increase in employee turnover
c) an inflexible environment
d) a reduction in malpractice claims

12) what is most important for a collaborative team?

a) an ideal work location
b) good communication with the outside environment
c) respect for diversity
d) a focus on processes

13) dr. snow has decided to create a patient-centered interdisciplinary team. he selects his team members. what must they all have in common for this idea to work?

a) the same credentials
b) shared goals
c) common interests
d) similar personalities