One hospital ceo insists on including performance data in the hospital’s annual report. “we do very well on most measures, except for one or two, but we put those in anyway,” she says. “we want to hold ourselves accountable.” does this practice demonstrate effective or ineffective leadership?

When a Hospital CEO insists on including performance data in the hospital’s annual report. Portraying that they do very well on most measures, except for one or two, but they put those in any way. To say “we want to hold ourselves accountable.” she is practicing a technique of b) effective leadership because being transparent about some situations that show poor performance is a mark of a good leader.

Explanation:

To understand this we need to analyze all of the options:

a) Ineffective leadership: Because results are an important indication of leadership, publicly sharing poor results is an unwise practice. Even though this could be a very good way, it doesn't have the same impact as showing how is every area performance. This is a reflection of school grades and involves a social important factor that can improve the individuals performing poorly. So it is incorrect.

b) Effective leadership: Being transparent, even about poor results, is a mark of a good leader. This is correct because letting everyone know about all the areas' performance is a good way to show to all the people involved in the productivity process how good is their performance, they are going to feel proud or ashamed of it. And if they care about that, then they are going to show a change. If not, well I guess some positions will have to be filled due to a bad performance.

c) Ineffective leadership: Leaders are people who have followers, and sharing poor results might cause the leader to lose some followers. This incorrect because even if leaders should care about the sympathy of their followers, they can't compromise the performance of the company to do it.

d) Effective leadership: It is good to share results in the annual report, but the leadership would be even more effective if it shared only the strongest results. this is incorrect because evaluations should be performed to know the true state of the system and then improving all the opportunity areas. It is pointless to not take action when you spot an opportunity area.

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