What is the first thing an employee should do when they face conflict with a
patient?
O<...
What is the first thing an employee should do when they face conflict with a
patient?
O
A. Ask a fellow employee to serve as a mediator.
O
B. Automatically agree to what the patient advises.
O
C. Pause to try and determine the cause of the conflict.
O
D. Remind the patient that professional health care employees know
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