Scenario: You have been working for an internal medicine office for several months. There are 5 providers in total and all of them seem very dedicated to their patients and seem to provide quality care. The youngest provider, Dr. Lewis (he just completed his residency 6 months ago), seems to be coding many of the more routine office visits at a high level (99214) as opposed to the other providers with comparable visits usually coded at 99212 or 99213. After reviewing the notes for several visits that have been coded at 99214, you believe that the provider is over-coding these visits. Dr. Lewis is very open to suggestions from all co-workers and repeatedly indicates that he knows he is a “rookie” and he wants to do things right.