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When data collected on the performance of a healthcare facility suggests that quality standards have not been met, what is one method that can be used to correct the problem?

Asoccer mom is driving her 75 year old grandmother and her 9 year old daughter home after the game. the grandmother and daughter were both in the back seat and both were wearing their seat belts. a car ran a red light in front of them, causing them to t-bone that car on the passenger side. fortunately there were no serious injuries, but the grandmother did sustain several rib fractures. the mother, daughter and driver of the at-fault car were shaken up but unhurt. what are some possible reasons that the grandmother sustained rib fractures while the other victims did not?

1. controls how much sugar is in the blood pancreas 2. controls the other glands pituitary gland 3. manufactured by the brain to relieve pain thyroid 4. gland that regulates the body's energy levels endorphins