After greeting a patient, the first thing the pharmacy technician should do is a. explain the pharmacy's system for dropping off and picking up prescriptions. b. introduce himself or herself to the patient. c. ask if the patient has a new or refill prescription. d. ask for the patient's insurance card. it is b introduce yourself to the patient got ir wrong twice

B. introduce himself or herself to the patient.

Explanation:

The pharmacy technician must show some sympathy when treating a patient. This is because the patient is already in a stressful moment and finding an individual who establishes a friendly relationship is reassuring. Before beginning the procedure, the pharmacy technician should greet the patient and introduce himself to establish a relationship of companionship and sympathy with the patient.

i believe the answer would be 'd'.

hope this !

answer (c) by causing social withdrawal;