What is wrong with the following communication processes as they relate to patients?
a. "i think your problem is cholelithiasis."
b. speaking in a very soft, muted tone.
c. radio playing loudly while preoperative care is discussed.
d. "i don't got any appointments at that time."
e. i don't know. who cares? "
f. interrupting before the patient has finished speaking.

A. You shouldn't assume that the patient has a certain problem without further examination. 

B. You should speak clear and loud so the patient can hear you. Just don't scream it.

C. If your trying to talk over the radio the patient might miss some important info about the operation. 

D. The grammar is terrible.  You should say something along the lines of "I'm very sorry but we don't have any appointments at this time." 

E. You shouldn't be rude. Be kind.

D. If you interrupt the patient then they might not have gotten all of the information out. You could  miss something and diagnose them incorrectly