Which of the following statements about communication is most accurate?

a. business letters should be sincere, to the point, and impersonal.
b. most body language is related to emotions and attitudes.
c. attitudes change day by day, while moods persist over time.
d. expressing your enjoyment of hockey games reflects a basic attitude.

Match the job descriptions with the job titles. emt hospital patient account representative meeting planner concierge plan and coordinate business events for clients. arrowright determine the treatment plan for people with injuries. arrowright perform housekeeping tasks for guests in hotels. arrowright review patient records and make sure that the information is secure. arrowright