Which of the following is a major characteristic of bureaucracy. a
social relationships are of highest importance
b
a hierarchy of authority
c
primary purpose is self-evaluation
d
social networking is the key to success

B

Explanation:

Bureaucracies have four key characteristics: a clear hierarchy, specialization, a division of labor, and a set of formal rules, or standard operating procedures. America's bureaucracy performs three primary functions to help the government run smoothly.