An RN overhears two care providers discussing a hospitalized client while getting coffee at the coffee bar in hospital lobby where many visitors can hear them. Which nursing action below is most appropriate for the RN to take first? a. Report the incident to their nurse manager
b. Quickly engage them in a different conversation to change the subject.
c. Quietly pull the two staff members aside and remind them about client confidentiality.
d. Wait until they get their coffee and head back to the nursing lounge; then tell the care providers that the conversation was not appropriate.

Match the vocabulary terms to the correct definition. 1. branch of u.s. department of human services that works to improve the emotional and mental lives of families and communities; may include social workers, community managers and planners, therapists and corrective treatment specialists, and educators and child care workers quality-of-life indicators 2. infrastructure used to reduce health-care related expenses and increase the affordability of health care and insurance; increases the need for coordination among health care providers managed health-care system 3. federal healthcare insurance that provides medical, psychological, therapy, or social work services to the disadvantaged (medicaid) or the elderly (medicare) medicaid or medicare 4. measurements of the well-being of an individual, community, or larger population; includes physical, mental, emotional, and social health as well as other factors such as safety and opportunity for intellectual growth and challenges family and community services