Project: Constructing a Database
Assignment Introduction
For your last project, you fabricate...
Project: Constructing a Database
Assignment Introduction
For your last project, you fabricated a detailed log of four fictional customer service interactions. Using that paper as a base, construct a flat-field database of the log information from those interactions.
Assignment Directions:
Use a spreadsheet application to construct your database. If you are not familiar with spreadsheet applications or do not have one available to you, you may construct your database in the form of a table.
Your database must contain the following field labels in this order: Time In, Last Name, First Name, Patient Name, Relationship to Patient, Issue, Resolution, Time Out, Follow-up, and Comment.
Your database entries should contain details appropriate to the situations you reported in your prior project and to the level of information a customer service department would need to collect. Example:
Time In Last Name First Name Patient Name Relationship to Patient Issue Resolution Time Out Follow-up Comment
10:45 Smith Mary Jones, Susan Sister Patient uncomfortable Move patient 11:05 Call patient's sister within 4 hours Mrs. Smith was cooperative and satisfied with the arrangements made for her sister.
Assignment Guidelines:
Your response must:
label your database consistent with the prior project assignment labels; and
consist of one typewritten sheet or one worksheet file.
Submission Requirements:
For this assignment, remember to:
proofread for spelling, grammar, and punctuation; and
report all time functions in 24-hour format ("military time").
Question # 1
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