Daily poem: My day is ash gray, the night is too long these words are wrong, there's nothing good to say. As I lay down to rest, no dreams come, it's for the best. Daylight comes, boredom too. Why'd I bother to get up so soon? Could this be a better day...

15. there has been growing public concern regarding the ethical conduct of healthcare professionals. think of a time where you, someone you know, read about or seen on television was in a healthcare facility in a difficult situation and there was poor ethical conduct amongst the healthcare professional(s) where the patient had to pursue litigation. as a healthcare manager, what actions would you take to prevent or resolve ethical dilemmas encountered by healthcare professionals?