RA and EOB Comparison 1. When comparing the EOB and the RA examples, explain the: a. Similarities b. Differences c. Who receives an EOB d. Who receives a RA e. Are either considered the "bill" 2. Explain how the patient identifies what was done when trying to read the EOB and/or RA 3. Distinguish the difference between an ERA and an EFT 4. Evaluate the role an EOB and/or a RA has in the revenue cycle 5. Assess the billing process from start to finish by defining the start of the revenue cycle to the end of the cycle including forms, submissions, classification systems, etc.