In the following scenario, which expectation for a massage therapist is not being met, according to the American Massage Therapy Association's guidelines? Dawn arrives for her first massage therapy treatment. She is nervous, but the clean anteroom and the therapist's credentials on the wall make her feel more relaxed. The therapist is friendly. She takes Dawn into an attractive room with soothing music and candles, and asks her to remove certain clothing, if she feels comfortable, while she explains the techniques she will be using. Dawn manages to ask a question about how the treatment might affect her arthritis, and the therapist gives a professional response.

The therapist should have a more professional demeanor.

The therapist should not answer health-care questions.

The therapist should leave the room while the client undresses.

The credentials should be in the room where the service is being performed.