The essential components of emotional intelligence include all of the following except
a. the ability to understand how emotions shape reasoning, decisions, and coping methods
b. the ability to release emotional stress in an aggressive manner
c. the ability to understand and analyze personal emotions
d. the ability to regulate emotions effectively

The answer is letter B.

A person who possesses a keen emotional intelligence is well and able to release emotional stress in a calm manner. Often these people are known to act out of grace despite the pressures being presented to them. They are able to regulate their emotions based on the situation because they understand well how it works. Everything is based on good reasoning and decision-making. These people are balanced enough to make quick and sure decisions that would be for their own benefit and for others as well.

Dialect is probably part of the answer