Preston has to make four phone calls to clients today. the call to mr. miller will take about an hour to complete, the call to ms. winnecuit will take about five minutes to complete, the call to mr. drudge will take about thirty minutes and the call to mrs. freich will take about fifteen minutes to complete. if all the calls are equally important, who should preston call first? a. mr. miller (1 hour) b. ms. winnecuit (5 minutes) c. mr. drudge (30 minutes) d. mrs. french (15 minutes)

The correct answer is "B".

Regarding commercial practices, it is always more important to keep the focus on the more important calls, as they could represent more economic benefits to the company. However, if all of the calls are equally important, the second factor that has to be taken into account is the expected length which the calls to clients could take. It is better to increase the probability that the majority of the issues with clients are attended by attending the ones that will take less time first.

c. mass = force / accellaration

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