Ickens was not only the first great urban novelist in England, but also one of the most important social commentators who used fiction effectively to criticize economic, social, and moral abuses in the Victorian era. Dickens showed compassion and empathy towards the vulnerable and disadvantaged segments of English society, and contributed to several important social reforms. Dickens’s deep social commitment and awareness of social ills are derived from his traumatic childhood experiences when his father was imprisoned in the Marshalsea Debtors’ Prison under the Insolvent Debtors Act of 1813, and he at the age of twelve worked in a shoe-blacking factory. In his adult life Dickens developed a strong social conscience, an ability to empathise with the victims of social and economic injustices. In a letter to his friend Wilkie Collins dated September 6, 1858, Dickens writes of the importance of social commitment: “Everything that happens […] shows beyond mistake that you can’t shut out the world; that you are in it, to be of it; that you get yourself into a false position the moment you try to sever yourself from it; that you must mingle with it, and make the best of it, and make the best of yourself into the bargain” (Marlow, 132).
Dickens believed in the ethical and political potential of literature, and the novel in particular, and he treated his fiction as a springboard for debates about moral and social reform. In his novels of social analysis Dickens became an outspoken critic of unjust economic and social conditions. His deeply-felt social commentaries helped raise the collective awareness of the reading public. Dickens contributed significantly to the emergence of public opinion which was gaining an increasing influence on the decisions of the authorities. Indirectly, he contributed to a series of legal reforms, including the abolition of the inhumane imprisonment for debts, purification of the Magistrates’ courts, a better management of criminal prisons, and the restriction of the capital punishment.