Marie hired Todd to fix the roof on her porch. After work began, they argued over how long the job was taking and the unexpected extra costs. Todd claimed that unanticipated mold problems and rotten boards were responsible. Without recourse to the courts or to 3rdparties, Marie and Todd worked out a new work and payment schedule acceptable to both. This is an example of resolving a dispute through :a. Arbitrationb. Mediationc. Negotiationd. Submission

c. Negotiation

Explanation:

This is an example of resolving a dispute through negotiation. We had the situation where Todd was going to fix Marie’s roof. Before he started, they settle for a time and how much it was going to cost. But when he started, he noticed that he will be needing more time and that it will cost more because of some inconveniences that appeared in the process (unanticipated mold problems and rotten boards). Marie expressed her anguish with the situation because she had no idea about the inconveniences that arise. After talking with each other and each party made their point they reach to a final decision that was accepted by both. Negotiation defined by the Cambridge dictionary is “the process of discussing something with someone in order to reach to an agreement”.

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