Have a test tomorrow, need with question! you : -)

Kayla wants to find the width, ab, of a river. she walks along the edge of the river 65 ft and marks point c. then she walks 25 ft further and marks point d. she turns 90° and walks until her location, point a, and point c are collinear. she marks point e at this location, as shown. (a) can kayla conclude that δ and δ are similar? why or why not? (b) suppose de = 15 ft. what can kayla conclude about the width of the river?

How do i simply this expression (quadratic formula basis) on a ti-84 or normal calculator?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%