The sum of 14 and a number is equal to 17

Does anyone know how to do geometryme with this problem

When x = 3 and y = 5, by how much does the value of 3x2 – 2y exceed the value of 2x2 – 3y ?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%