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Mathematics, 15.07.2019 18:20 Enewton4454
The service-time distribution describes the probability p that the service time of the customer will be no more than t hours. if m is the mean number of customers serviced in an hour, then p=1-e^-mt suppose a computer technical support representative can answer calls from 8 customers in an hour. what is the probability that a customer will be on hold less than 15 minutes?
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