What is empathy?
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a. quietly forming an opinion while another person is speaking
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b. the ability to understand what another person is feeling
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c. relating to someone across different ethnic cultures
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d. the use of cultural bias in cross-cultural communication

The correct answer is B. The ability to understand what another person is feeling.

Step-by-step explanation:

When we talk about empathy we mean the human capacity to connect emotionally with others, being able to not only understand but also perceive, recognize, and share the suffering, happiness,feelings and emotions of another person. Empathy is a highly valued characteristic in human behavior.

step-by-step explanation: