During Nov and Dec customer service Representatives received 120 calls reporting service complaints 82 callers during the same period called to ask about the company's product return policy and 14 calls for to inquire about job opportunities based on the facts above is each conclusion of true false or cannot be determined. First question seasonal business contributed to the number of service complaints? Is that true false or cannot be determined. Second question more than 20% of product sales are returned to the store is this true false or cannot be determined third question product return policy was the primary area of customer complaint for November and December true false or cannot be