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Mathematics, 10.03.2020 06:09 bekahmc1p6k6vj

Suppose customers in a certain queue are served one at a time sequentially, that the time for each individual customer is Exponential, and the average service time per customer equals 12 minutes. (Assume service times are independent of each other.) The time, in minutes, until the next 3 services are completed is Gamma (more specifically, Erlang) with what shape and rate parameters?

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