Travelers often encounter the problem of their baggage being mishandled. Table 2 in the knowledge article gives the probabilities by carrier that a person files a mishandled baggage report. Answer your customers’ questions based on the data available in table 2.

Question 1
What is the chance that I’ll have to file a mishandled baggage report if the carrier is Hawaiian Airlines?
Answer is there is a 0.257% chance that you’ll have to file a mishandled baggage report if your carrier is Hawaiian Airlines.