How do i still have points

Iam so stuck. what is the worked out answer for this question?

Ahome improvement store rents it’s delivery truck for $19 for the first 75 minutes and $4.75 for each additional 1/4 hour. if a customer rented the truck at 11: 10 am and returned the truck at 1: 40 pm the same day, what would his rental cost be?

Asurvey of 2,000 doctors showed that an average of 3 out of 5 doctors use brand x aspirin.how many doctors use brand x aspirin