Circle help me with this

Little’s law firm has just one lawyer. customers arrive randomly at an average rate of 6 per 8 hour workday. service times have a mean of 50 minutes and a standard deviation of 20 minutes. how long does a customer spend at little’s law firm on average?

The first-serve percentage of a tennis player in a match is normally distributed with a standard deviation of 4.3%. if a sample of 15 random matches of the player is taken, the mean first-serve percentage is found to be 26.4%. what is the margin of error of the sample mean? a. 0.086% b. 0.533% c. 1.11% d. 2.22%

2people are trying different phones to see which one has the better talk time. chatlong has an average of 18 hours with a standard deviation of 2 hours and talk-a-lot has an average of 20 hours with a standard deviation of 3. the two people who tested their phones both got 20 hours of use on their phones. for the z-scores i got 1 for the chatlong company and 0 for talk-a-lot. what is the percentile for each z-score?