Random variation in a process indicates ; whereas non-random variation indicates process .

b. Stability/instability

Step-by-step explanation:

Random variation in a process indicates stability; whereas non-random variation indicates process instability.

When there is random variation in a process, it means that the process is stable and under control such that the only variations are those expected to be in the process.

When the variation is non-random however, it points to instability in process because this variation is special and not inherent in the process.

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