The manager of a customer support center takes an SRS of 40 reported issues and finds that 22% of the sampled issues required more than one call to resolve. The manager may take an SRS like this each month. Suppose that it is really an average of 25% of the approximately 1000 issues reported per month that require more than one call. Let represent the proportion of a sample of 40 reported issues that require more than one call to resolve. What are the mean and standard deviation of the sampling distribution of p?